🔧 Installation Issues

Extension doesn't appear after installation

Solution:

  1. Check if the extension is enabled in chrome://extensions/
  2. Look for the EZGPT icon in your browser toolbar
  3. If hidden, click the puzzle piece icon and pin EZGPT.APP
  4. Try reloading the extension or restarting your browser

Chrome Web Store installation fails

Solution:

  1. Ensure you're using a supported browser (Chrome, Edge, etc.)
  2. Check that you're signed in to your Google account
  3. Try refreshing the Chrome Web Store page
  4. Clear browser cache and try installing again
  5. Restart your browser and retry the installation

🌐 Connection Problems

Cannot connect to local LLM (LMStudio/Ollama)

Solution:

  1. Verify your local server is running and accessible
  2. Check the URL format: http://localhost:1234/v1 for LMStudio
  3. Ensure no firewall is blocking the connection
  4. Try http://127.0.0.1:PORT/v1 instead of localhost
  5. Use the "Test Connection" button to verify settings

OpenAI API connection fails

Solution:

  1. Verify your API key is correct and active
  2. Check your OpenAI account has sufficient credits
  3. Ensure URL is https://api.openai.com/v1
  4. Test with a simple model like gpt-3.5-turbo first

🧠 Context Window Errors

Getting "context length exceeded" errors

Solution:

  1. Reduce the Context Window setting for your provider
  2. Start a new chat to clear conversation history
  3. Check your model's actual context limit
  4. The extension will automatically truncate when possible

Context truncation warnings appearing frequently

Solution:

  1. Increase the Context Window setting if your model supports it
  2. Use shorter messages to preserve more conversation history
  3. Start new chats more frequently for complex topics
  4. This is normal behavior for models with smaller context windows

🎨 UI Problems

Collapsible settings won't expand/collapse

Solution:

  1. Click directly on the header text or arrow button
  2. Try refreshing the extension popup
  3. Check if you're in the detached window - it has separate settings
  4. Disable and re-enable the extension if issues persist

Theme/appearance settings not working

Solution:

  1. Settings are saved separately for popup and detached window
  2. Try changing settings in both locations
  3. Refresh the extension or restart your browser
  4. Check if browser dark mode is overriding settings

⚡ Performance Issues

Extension is slow or unresponsive

Solution:

  1. Clear old chat history to reduce memory usage
  2. Close unused detached windows
  3. Restart your browser to refresh the extension
  4. Check if other extensions are causing conflicts

Large chat history causing issues

Solution:

  1. Use the "Clear All History" button to remove old chats
  2. Delete individual conversations you no longer need
  3. Start new chats regularly instead of very long conversations
  4. The extension automatically manages context to prevent issues