Report an Issue

Help us improve EZGPT.APP by reporting bugs and suggesting features

Before Reporting

To help us resolve your issue quickly, please:

✅ Check our Troubleshooting Guide first
✅ Check Chrome Web Store reviews to see if others reported similar issues
✅ Gather details about your browser, OS, and the issue

How to Report Issues

⭐

Chrome Web Store Review

Leave a review with your issue on the Chrome Web Store. This is the primary way to report problems and get support.

Review on Store
💬

Store Support Tab

Use the Support tab on the Chrome Web Store listing to ask questions and report technical issues.

Visit Support
📧

Direct Contact

For private issues or detailed reports, you can reach us directly via email with the template below.

Email Support

Types of Issues We Track

🐛

Bugs

Something not working as expected

  • Connection failures
  • UI glitches
  • Crashes or errors
  • Data loss issues
✨

Feature Requests

New functionality you'd like to see

  • New AI provider support
  • UI improvements
  • Additional customization
  • Performance enhancements
🚀

Improvements

Enhancements to existing features

  • Better error messages
  • Faster performance
  • More intuitive UI
  • Better documentation

Issue Report Template

When reporting issues, please include this information:

📝 Issue Report Template

Browser & OS:
Chrome/Edge version, Windows/Mac/Linux version

EZGPT Version:
Extension version (found in chrome://extensions/)

Issue Description:
Clear description of what went wrong

Steps to Reproduce:
1. First step
2. Second step
3. What happened

Expected Behavior:
What should have happened instead

Provider Details:
Which provider preset (LM Studio, Ollama, OpenAI, OpenRouter, etc.) and the model

Screenshots:
If applicable, add screenshots or console logs

Additional Context:
Any other relevant information

Reporting Guidelines

🤝 Be Constructive

Provide helpful feedback and suggestions in your Chrome Web Store reviews and reports.

🔍 Check Reviews First

Read existing Chrome Web Store reviews to see if your issue has been reported by others.

📝 Be Detailed

Include specific steps, browser version, and error details to help us understand the issue.

⚡ Stay Focused

Keep your reports focused on specific EZGPT.APP functionality and technical issues.

Need Immediate Help?

For urgent issues or questions, check our troubleshooting guide first.

View Troubleshooting Read Documentation